At PAPALEO GEN LLC, we are committed to providing fast, safe, and reliable shipping services to ensure your purchases arrive without incident. Below are detailed shipping information:
- Shipping Range
We offer worldwide shipping. Regardless of your location, you can place an order through our website. - Shipping Methods and Times
Products are typically shipped via international logistics or local couriers.
Standard shipping for domestic orders is 4-7 business days, while expedited shipping is 2-4 business days. Specific arrival times may vary depending on region, holidays, or force majeure.
International orders typically take 7-21 business days to ship, depending on the destination and customs processing.
Expedited or special shipping methods are available upon request, but may incur additional charges.
- Shipping Costs
Shipping costs will be calculated based on order weight, volume, destination, and selected shipping method, and will be displayed at checkout.
Shipping costs for returns or exchanges are subject to our return policy.
- Order Processing
All orders will be processed and shipped within 1-2 business days after payment confirmation.
If a product is out of stock or encounters other unforeseen circumstances, customer service will promptly contact the customer and provide a solution.
After the order is shipped, the customer will receive shipping information and a tracking number for real-time tracking of the shipment status.
- Transportation Risks and Liabilities
During the shipping process, the product will be safely delivered by our partnered logistics company.
PAPALEO GEN LLC is not responsible for delays caused by force majeure (such as natural disasters, traffic restrictions, customs delays, etc.), but will do its best to assist customers with inquiries and resolutions.
Please verify the quantity and condition of the product upon receipt. If any damage or missing items are found, please contact customer service immediately.
- Contact Information
If you have any questions or need assistance during the shipping process, please contact us through the following methods:
Email: [email protected]
Phone: +1 (559) 919-9320
PAPALEO GEN LLC is committed to providing customers with a safe, reliable, and efficient logistics experience to ensure that every customer receives their desired products smoothly.